How To Create Free Business Email Address

how to create business email address for free

In today’s world, your business email is as significant as your workplace address; an address that is related to your business name. Business emails contain business domains in the last half of the address e.g.

It is also essential that such business-emails messages are sent using an official email address, attached to your business name or your domain, rather than a common/ generic email addresses like Gmail or Yahoo, and so on. See my top 10 email marketing services

The official email address assists the client to recognize your brand, adds validity to the message, and builds trust in the relationship. Hence to create such branding, every business should be associated with a domain that is connected with your brand or business.

Business emails can be set up through a ton of merchants and suppliers, both free and paid. Today, we will work you through step by step guide on how to create your own email domain free (business email address) using Zoho business mail.

So let dive in:

What is a business email address?

Business email addresses are those email addresses use by the company’s domain name, like to message your customer about the new product you have. Since they resonate with your business, your customers will be able to easily identify you. Thus having addresses like these helps establish your identity and enhance credibility with your customers.

You will use your DNS Manager to map your domain with your email provider, using the MX records recommended by your email provider.

Why do you need a business email address?

In spite of the fact that the essential explanation behind having a business email address is to assist your clients to identify you, there are numerous others that can be added to the rundown. A business email address encourages you:

Promote your brand: With your business’ name in your email address, you are promoting your brand with every email you send. This way you’re sure to stay in their memory for a long time. 

Be consistent: When you create individual and group email addresses with your domain, you make sure that every email that goes out has a standard format and thus maintain consistency. 

Keep away from getting spammed: When customers recognize you by your brand name, they are less likely to mark you spam. If you use generic email accounts, your emails might not receive the recognition they deserve and end up being spammed.   

 Project your professionalism: Having an email address that matches your brand shows that you’re serious and professional about your business. This way, your business will also be taken seriously by your customers, as they are most likely to choose and trust a business with a professional email address. 

Show your authenticity and earn customer trust: When you or your employees send emails using the address that includes your business’ name, your customers can know for sure that the email is from an authentic source. They will identify you even before opening your content. This will help them build their trust with you and give them the confidence to reply back to your emails or contact your support team. 

How to choose the best email service, provider

There are multiple factors that are to be considered when you select an email service provider. Some of the most important factors include: 

The custom domain that matches your business: Your email domain should be relevant to your business, so make sure that the email service you select allows you to provide a domain of your preference and let you use it if available. 

Robust control panel: Choose a service provider that has a powerful control panel, that lets you take control of all your domain-related settings, manage users and group addresses, set up restrictions and spam policy, and do more. The service should also assure you a good percentage of uptime. 

Collaboration and other business tools: It will be best if the provider has a means for internal team collaboration and built-in tools like calendar, notes, contact management, etc.  

Easy setup: The first aspect to look for in an email provider is whether the steps provided to set up your domain with them are simple and uncomplicated. Even while keeping the process simple, keep in check that your service provider does not want you to skip the necessary authentication steps. 

 Efficient migration: Make sure that the service provider you select lets you migrate with efficiency all your emails, contacts, and other data from your previous provider. Migration cannot be compromised at any cost because none can afford data loss.  

Secure and private: Choose a service that assures you of data security and privacy. There should be multiple layers of authentication for your account and end-to-end encryption for your messages. Personal information that you have shared with the service also should be kept private privacy compliance should be of its utmost priority. 

What is Zoho Mail?

Zoho Mail is a secure email hosting service for businesses. It has an in-built collaboration platform to enable the entire organization to share and communicate seamlessly within the Inbox. It is a blend of classic email and modern collaboration tools promoting the use of comments, likes, and sharing. Zoho Mail is well integrated with all the other Zoho applications as well as popular external applications.

Features of Zoho Mail:

Zoho Mail is bundled up with a lot of free features. Popular features include:

  • 5 user accounts
  • 5GB storage/user 
  •  Email Attachments up to 25MB 
  •  File upload limit: 1GB
  • Two-factor Authentication
  • Email hosting for a single domain

Step by step guide to sign up for a free Zoho EMail Address

Step 1:  Logon to

Click on the step 1 link and it will redirect you below

how to create your own email domain free

how to create your own email domain fre

 Step 2:  click on the forever free plan, it will redirect you bellow

how to create your own email domain free
how to create your own email domain free

 Step 3:  Type in your domain. E.g. your business name, i.e.

If you don’t have a domain name you can check “buy a new domain for my business” Anyway let process if you already have a domain name.

Step 4:  Click on Add in step 3 above, it will redirect you bellow.

Fill in your details and proceed.

NOTE: for me, I already have one so I can’t create another

how to create your own email domain free
how to create your own email domain free

After successful signup, you will receive a congratulations message as shown below

Below is a screenshot of my confirmation page:

how to create your own email domain free
how to create your own email domain free

How to verify your Domain ownership on ZohoMail:

Step 5:  Click on “Proceed to verify domain ownership

And you will be taken to the page to verify domain ownership.

They have three options for now

  1. CNAME
  2. TXT
  3. And HTML file upload

The HTML method is the simplest as you just need to download and upload a file to your root-server.  Just so you know, HTML verification is easy and faster.

You can use cPanel FTP manager or use FileZilla on the desktop to connect to your web-server.  using FileZilla FTP. Once you have verified your domain using any of the three methods, you will get a success message like below and you need to continue with business email setup.

Update DNS / Host Records record to complete Zoho business Email setup:

One important step which you need to do to enable your business email is by updating the DNS record of your domain name.

Steps 6: Click on Change DNS record and it will show you what DNS record you need to use to enable it on your website. In this case, my above site is hosted on Namecheap, so I log in to my Namecheap cPanel, 

Step 7: Click on Advanced DNS and scroll down you will see TXT Record. Now all you need to do is to add the MX record shown on the Zoho domain email configuration page.

Once you have added the MX record, go back to the Zoho domain setup and finish the process.

Zoho offers a great solution in their dashboard for business emails including branding, domain aliases, spam filter, and many more. Here is a screenshot of the bravery portal Zoho mail control panel as shown below:

Wooom the process is completed

To access your email simply login to

You can try other features by creating your own free or paid Zoho mail account and it’s really free, easy to set up, and reliable.

You can use your business email, you just created to connect with Getresponse to send bulk emails to your customers for a 30 days free period. 


Every small business will require email and some sort of office productivity suite, and there are multiple options available. Zoho Mail starts with free 5GB of storage for up to five mailboxes, plus 1GB of cloud storage.

In the world of business communication, emails are inevitable, trustworthy, and legal. It is important that you send business-critical communications only via email. It not only provides valid proof for communication but also ensures the required security and the privacy of the crucial information that is being delivered.

Zoho Mail’s email, internal client-focused communications (the streams function and “comment-on/share-emails” functionality) is amazing!

If you are using any other free business email address, do let me know in the comments section below.

Or if you have any issues in setting it up do use the contact form page to get in touch with us, we will be more than happy to help

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12 thoughts on “How To Create Free Business Email Address”

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