Getresponse email marketing reviews ( my honest review as a customer)
More than 50% of the world’s population is using email. That is a total of 3.9 billion people, approximately. Thus, Email marketing is a strong and influential way to connect with your target market.
Digital marketers and entrepreneurs now have their tools for marketing. When it comes to Email marketing GetResponse is the most widely used email marketing tool.
There are many email marketing services out there. But GetResponse is the one highly recommended? Just read on to find out.
In this in-depth Getresponse email marketing review, we’ll take a look at a well-known email marketing solution and explain in detail its pros and cons. Is it right for your business?
You’re probably here because you’re wondering:
- What is Getresponse?
- Does it have all the features I need for my email marketing?
- What’s the pricing like?
- How does it compare with other leading email marketing solutions, like Aweber and Mailchimp?
- Can you really run a webinar with Getresponse?
- What’s the new ‘Conversion Funnel’ feature like?
- Is Getresponse user friendly?
- Should I use Getresponse for my business?
Read on to find out the answers to all these questions, along with a summary of the key pros and cons of Getresponse by the end of this review, you’ll have a much clearer idea about whether it’s right for you.
So let’s dive right in…..
What is Getresponse?
Getresponse is an email marketing app that allows you to:
- create a mailing list and capture data onto it
- send emails to the subscribers on your mailing list
- automate your emails to subscribers via the use of ‘autoresponders’
- view and analyze statistics related to your email campaigns – open rate, click-through, forwards, etc.
In recent years, however, Getresponse has shifted its emphasis considerably: the product now aims to be more of an ‘all-in-one’ e-commerce and marketing solution rather than just an email marketing tool.
Accordingly, in addition to email marketing, Getresponse now also provides e-commerce features, webinar hosting, landing pages, and automated sales funnels.
Getresponse has been in business since 1998 and, according to the company, over 350,000 individuals and businesses now use the platform for their email campaigns.
Whilst this user base is not as big as those for some other email marketing tools (notably Mailchimp), it is large enough to provide confidence that the company is well-established and is not likely to disappear any time soon.
There are four Getresponse plans:
- Basic — starting at $15 per month to send an unlimited number of emails to up to 1,000 subscribers
- Plus — starting at $49 per month for up to 1,000 subscribers
- Professional — starting at $99 per month for up to 1,000 subscribers
- Max negotiable.
As you add more subscribers to your list, the costs increase. At the top end of the scale, you can expect to pay $450, $499, or $580 per month to use Getresponse with a list containing 100,000 subscribers on the ‘Basic’, ‘Plus’ and ‘Professional’ plans (respectively).
With regard to the “Max” plan, exact pricing depends on requirements and list size. If you’re interested in this plan, you’ll need to contact Getresponse to schedule a demo, discuss your needs and negotiate a price.
Significant discounts are available if you pay upfront for 12 or 24 months of service (18% and 30% respectively).
In addition to the paid plans, a 30-day free trial is also available, which you can access via this link.
Key differences between plans
All the Getresponse plans cover the email marketing basics you might expect core features include:
- the ability to import, grow and host a subscriber list
- a selection of themes to use for your e-newsletters
- autoresponder functionality
- responsive email designs
- split testing
- landing pages
- in-depth reporting
- RSS / blog to-email functionality
- comprehensive segmentation options
- social sharing tools
There are a number of differences between the ‘Basic’, ‘Plus” and ‘Professional’ plans, but for me, the key ones are below:
- Automation builder — arguably Getresponse’s standout feature, the automation builder (which allows you to build complex autoresponder sequences based on user behavior) is available on the ‘Plus’ plan or higher (you can create 5 automation on the plus plan; or an unlimited number on the other plans).
- Conversion funnels — you get access to more automated sales funnels as you go up the pricing ladder.
- Webinars — this functionality is not available at all on the ‘Basic’ plan and the number of webinar attendees is capped for the ‘Plus’, ‘Professional’ and ‘Enterprise’ plans at 100, 300, and 500 respectively.
- Team management — you can only have one user account on the ‘Basic’ plan; by contrast, you get 3 on ‘Plus’, 5 on ‘Professional’, and 10 on ‘Enterprise.’
- E-commerce – the abandoned order recovery feature is only available on the ‘Plus’ plan or higher.
How does Getresponse pricing compare to that of its competitors?
So long as you are happy to use one of the entry-level ‘Basic’ plans, the pay-per-month Getresponse plans are on the whole cheaper than those provided by many of its key competitors, particularly if you have a reasonably large number of email addresses on your database.
At the entry-level database end of things, Getresponse’s pricing is fairly competitive; you can host a database containing up to 1,000 email addresses for $15 a month with Getresponse, compared to $29 per month on Aweber and Campaign Monitor. The pricing for Mailchimp’s broadly comparable ‘Standard’ plan is $14.99 per month, but you don’t get as many features for this.
As you go up the pricing ladder, Getresponse remains competitively priced.
If you have a contact list containing between 9,000 and 10,000 records, hosting it on the ‘Basic’ Getresponse plan costs $65 per month.
This works out:
- $4 per month cheaper than Aweber
- $24 per month cheaper than Campaign Monitor
- $34 per month cheaper than Mailchimp (Standard Plan)
Some other things to be aware of on the competitor pricing front:
- Some competing providers — notably Mailchimp and Aweber offer free accounts for users with a small number of records (but these do not offer the full range of features that you get on a paid plan).
- Some solutions (Mailchimp again being a prime example) charge you to host both subscribed and unsubscribed contacts, which can become a significant hidden cost. Getresponse only charges you for your active subscribers.
- If you are prepared to pay upfront for 1 or 2 years, you can avail of substantial discounts with Getresponse that other competitors don’t yet provide.
So the bottom line is that Getresponse stacks up well against competitors in the pricing department.
Key Getresponse features
By comparison with other email marketing tools, Getresponse comes with an unusually large feature set even on its entry-level plan.
Not only does Getresponse provide all the key stuff you’d expect from an email marketing platform — list hosting, templates, autoresponders, analytics, and so on, but as mentioned above, it’s recently been expanding its feature set to the point where has morphed into an all-in-one marketing and e-commerce solution.
Autoresponders are e-newsletters that are sent to your subscribers at intervals of your choosing.
For example, you can set them up so that
- immediately after somebody signs up for your mailing list, they receive a welcome message from your business
- a week later they could receive a discount offer for some of your products or services
- three weeks later they could receive encouragement to follow you on social media.
And so on.
Getresponse’s autoresponder functionality is a key selling point the product provides some of the most comprehensive autoresponder functionality available.
You can send either time-based or action-based messages; time-based options include cycles such as the example above, and action-based messages can be triggered by user actions or information, for example:
- subscriptions to particular lists
- changes in contact preferences
- completed transactions / goals
- changes in user data
Marketing automation tools
In addition to basic the ‘drip’ style autoresponders mentioned above, Getresponse provides a more sophisticated option for sequencing emails automatically. This is called ‘Marketing Automation,’ and is available on ‘Plus’ plans or higher.
This feature allows you to create automation workflows using a drag and drop builder — you basically set up an ‘automation flowchart’ that instructs Getresponse what to do if a user opens a particular offer, clicks on a certain link, etc.
The functionality on offer here goes far beyond what’s traditionally been available from autoresponders and allows you to create a user journey that can be customized to the nth degree.
Getresponse email templates
The situation with regard to email templates in Getresponse is a little bit in flux.
This is because a new version of the Getresponse email creator is currently being rolled out, and accordingly, there are two sets of templates available — one for the old email creator, and one for the new, ‘BETA’ version.
In terms of quality, the new templates are much better than the old ones. There are around 100 available less than some competing email marketing solutions (notably Aweber, which offers around 700) but they are varied in nature and the designs are very contemporary (and tweakable).
The email templates are grouped into a few categories focussed around core goals promoting, educating, selling, etc.
As for the ‘old’ templates, there is a bigger range of them available over 500 and they are presented in industry-based categories but to be honest, I’d probably avoid them. This is chiefly because they’re prone to appearing incorrectly in the latest version of Gmail for mobile devices.
If you do end up using an older template, make sure you test it extensively on Gmail for mobile devices before using it on your email campaign.
Responsive email designs
Both the new and old Getresponse templates are responsive, meaning they adjust themselves automatically to suit the device that an e-newsletter is being viewed on a mobile, tablet, desktop computer etc. A preview function is available to see how your newsletter will appear on each.
Getresponse offers a good range of analytics and reporting options. You get all the basics of course — open rate, click-through, unsubscribe rates, and so on — but in addition to that, there are some very nifty reporting features that are worth a particular mention, namely:
- ‘one-click segmentation‘: the option to identify people who did not engage with an e-newsletter you sent and put them in a segment of subscribers which you can then email again with a different version of the e-newsletter
- ‘metrics over time‘: you can find out exactly when most of your subscribers take action on your emails, and time your future mailouts based on this information
- ‘email ROI‘: by adding some tracking code to your post-sales page on your site, you can find out how effectively (or not!) your email campaigns are driving sales, and work out your return on investment in email marketing.
- per-user information — you can click on one of your subscribers and see where they signed up from, where they’re located and which emails they’ve opened in the past.
- e-newsletter performance comparison — you can compare the performance of two e-newsletters side-by-side really easily.
Web fonts in Getresponse
As things stand, only the usual ‘web-safe fonts’ (Arial, Times New Roman, Georgia, Trebuchet, etc.) can be used in Getresponse’s ‘old’ templates. This leads to emails displaying more consistently across email programs but can result in e-newsletters looking a bit more boring than they otherwise could.
The good news is that the new Getresponse email creator allows you to make extensive use of web fonts a really wide selection of Google Fonts can be used in your e-newsletters: more than any competing tool that I’ve tested to date.
This wide selection of web fonts is great because given the prevalence of Google fonts in corporate branding these days it will help many users to create an email campaign that maintains brand values and aesthetics.
It’s important to remember that not all email programs support the use of web fonts you can specify a ‘fallback font’ in Getresponse to accommodate those but in the ones that do, emails created via the new Getresponse email creator have the potential to look great.
Split testing involves sending variants of your e-newsletters to some of the people on your subscriber list, monitoring the performance of each, and sending the ‘best’ version to the remainder of your list.
Traditionally, Getresponse’s functionality in this area has been much better than that provided by several competitors, because it allows you to split test up to five different messages against each other (using subject header, from field, content, and send time as variables). Its key competitors typically let you work with 2 or 3 variants.
Unfortunately, this split testing feature has currently been reduced in functionality on the new Getresponse templates — you can still test up to 5 variants of your messages against each other, but only using different subject headers.
I’ve asked Getresponse’s support team about whether or not this situation is likely to change and it seems that a decision on this will be based on whether enough users request the re-introduction of this feature.
Landing page creator
Online advertising campaigns that make use of landing pages will usually generate far more leads if, rather than simply directing people to an information-packed website, they point users to attractive ‘squeeze pages’ containing clear information and a clean, well-designed data capture form.
Getresponse offers something very useful in this regard than many of its competitors don’t: a landing page creator (and one that’s mobile-friendly too).
Not only can it be used to build squeeze pages, but you can test the conversion rate of these pages against each other in real-time, and roll out the best performing one. This can have a massively positive effect on the number of leads you to capture and improve the reach of your email campaign.
Similar products often require you to make use of a third-party landing page creating tools like Unbounce or Instapage to attain this sort of functionality. (Mailchimp recently introduced some landing page functionality, but it is yet to become as sophisticated as Getresponse).
NOTE, Getresponse’s landing functionality is available on all plans. Given that leading landing page tools Unbounce and Instapage cost a minimum of $80 and $199 per month respectively, there are considerable savings to be made here.
The landing pages you create can be hooked up to a wide range of analytics tools and cookies, such as Google Analytics, Google Tag Manager, Kissmetrics, and your Facebook pixel.
So the landing page is a potentially great feature but it is let down a bit by the interface and particularly by the lack of a proper cookie consent banner.
Getresponse recently introduced the ability to host webinars on the platform.
Given that webinars are generally used as a lead-generation tactic or indeed a revenue-generating feature the idea of having your email database and your webinar tool under the same roof is very appealing.
The pricing is also very competitive too by comparison to established webinar solutions. For example, one of the leading webinar hosting services, Gotowebinar, charges $59 per month to host webinars with up to 100 participants. You can actually do the same — and a whole lot more with Getresponse for $49 per month.
With regard to attendee limits, the Getresponse ‘Plus’ plan allows you to host a webinar with up to 100 participants; the ‘Professional’ plan’s cap is 300, and the ‘Enterprise’ plan’s cap is 500.
You can also buy webinars functionality as an add-on for the ‘Basic’ plan: $40 per month buys you a 100 attendee’s limit, $99 per month buys you a 500 attendee’s limit.
Rather vaguely, however, Getresponse says that if you live in the North Americas, these add-ons ‘may not’ be available (so if you’re a ‘Basic’ plan user in North America, you’ll have to upgrade your whole account to avail of this functionality).
If I’m honest, because I’ve found some aspects of the Getresponse interface a little bit clunky in the past (especially landing pages), I wasn’t expecting that much from the webinars feature.
But I was pleasantly surprised: both the webinar’s interface and functionality are really excellent and up there with any dedicated platform I’ve used in the past for online meetings or webinars.
A few Getresponse webinar features worth flagging up as being particularly useful are:
- the fact that your attendees don’t need to install any software to attend the webinars
- one-click record of your webinars
- Screen sharing functionality
- video sharing functionality (YouTube)
- the option to upload Powerpoint presentations to Getresponse for use during a webinar
- free online storage for playback files.
On the downside,
- you can only run paid webinars (i.e., where viewers have to pay for access) on the ‘Professional’ plan or higher.
- the 500 attendee limit is the absolute max you can’t pay for an add-on to increase this limit.
- the file storage limits for your recorded webinars aren’t hugely generous; you get 3 hours storage on the ‘Plus’ plan, 6 on ‘Professional’, and 10 on the ‘Enterprise’ plan. As is the case with the attendee cap, it seems as though there’s no way to increase this limit.
Despite these limits, webinar functionality is a very useful feature to have sitting in your e-marketing arsenal and its inclusion as a feature arguably gives Getresponse a very significant edge over its key competitors.
The fact that your email list is fully integrated with your webinar broadcasting tool shouldn’t be sniffed at, and the quality of this feature is very high.
Another new feature recently introduced by Getresponse email marketing review is ‘conversion funnels’ and this represents quite a departure for the product.
This is because to a degree it turns Getresponse from being an email marketing platform into something that you can use to run an entire e-commerce business.
The idea behind this feature is that you can do the following things without ever leaving the Getresponse environment:
- Create a product catalogue
- Create and run Facebook ad campaigns
- Create landing pages
- Add subscribers to an autoresponder cycle
- Drive users to sales pages (also created in Getresponse)
- Take payment for products
- Send abandoned cart emails if necessary
In other words and as the feature name suggests Getresponse aims to provide you with an easy means to create sales funnels without the need for any other apps at all being necessary. A wide range of templates is provided to help you with this.
You can access this feature on all plans but you should note that the version available on the ‘Basic’ plan only allows you to create one funnel, and doesn’t permit you to make use of the abandoned cart recovery feature (which automatically emails people who added an item to their cart only to not complete their purchase).
If you like you can involve third-party platforms with this feature — Shopify, Bigcommerce, and Etsy can all be integrated.
As things stand, this feature is probably best suited towards ‘solopreneurs’ or small businesses who want an all-in-one option for creating all the assets they need to create a sales funnel, right up to converting subscribers into customers.
Apps and integrations
If you want to integrate Getresponse with another platform or tool, there are around 140 integrations to help you do so.
You can use these to hook Getresponse up to popular e-commerce solutions and content management systems, including Shopify and WordPress, as well as some CRM systems, like Capsule and Highrise.
There are quite a few useful Google integrations too — which allow you to import a Gmail contact list; add Google Analytics tags to an email campaign, and link your landing pages to Google Ads in a way that helps you better measure the effectiveness of your PPC campaigns.
Quite a lot of these integrations are ‘official’ Getresponse integrations which work out of the box but you should note that many involve using a third-party tool like Zapier for the connection. (This can bring additional costs.)
The other way you can integrate Getresponse with another system assuming you have the development skills is by using its API (Application Programming Interface). This lets you send and receive data to and from Getresponse in whatever way suits your application.
Data management and deliverability
There are two methods you can employ to add subscribers to a mailing list: you can employ a ‘single opt-in’ or a ‘double opt-in’ process.
If you use a single opt-in process, the person signing up is added to your mailing list the moment they hit the submit button on your sign up form.
With a double opt-in process, the person signing up to your list is sent an email containing a confirmation link that he/she must click before being subscribed.
The main benefit of a single opt-in process is that it makes it really easy for users to subscribe to your mailing list; it also generally increases conversion rate and therefore the number of subscribers on your list.
A double opt-in process is better for verifying that the people subscribing to your list are using real email addresses and leads to cleaner data and more accurate stats (because open rates etc. are calculated based on a list containing only real email addresses). However it can also reduce the number of leads you capture — and the effectiveness of your email campaign.
Now, the good news here is that Getresponse allows you to make use of either opt-in approach; this is not the case with all competing products. So a thumbs up to Getresponse for being flexible on this.
Data capture and forms
There are two ways to use forms in Getresponse: you can either add an HTML form that you style yourself, or you can design your form in Getresponse (picking from a decent range of templates and tweaking them to match your site design).
Significantly, however, no controls are offered by Getresponse to switch pop-up forms on or off on particular devices or individual pages of your site.
A workaround is to connect Getresponse to a growth-hacking tool — there are quite a few available (Sumo or Privvy being well-known examples). Doing this allows you to switch pop-ups off for mobile users, as well as style forms extensively, and control which pages they appear on. But this isn’t ideal, as it involves an additional cost.
Data segmentation options
One of the things I like most about Getresponse is the way you can send emails to multiple segments of subscribers at once (or indeed exclude multiple segments). This is not the case with some of Getresponse’s key competitors, including Mailchimp and Aweber.
For example, say you have a subscriber list in Getresponse that you’ve divided up into four segments:
– Segment A
– Segment B
– Segment C
– Segment D
With Getresponse, it’s really easy to message segments A, B, and C all at once (you just tick three relevant checkboxes). You could also message segments B and C and exclude segment D.
Not only can you message/exclude multiple segments at once, but you can also do the same with individual lists — for example, if you had three separate mailing lists on Getresponse, but you could also mail individuals across all three of them.
This sort of flexibility marks Getresponse out from its competitors and lets you really tailor your email campaign audience to the nth degree of the similar products I’ve reviewed to date, only Campaign Monitor offers a similar level of flexibility (and one which comes at a much higher price).
This flexibility is possibly one of the biggest arguments in favour of using Getresponse over key competitor Mailchimp, which doesn’t unlock advanced segmentation features unless you are on the hugely expensive ‘Mailchimp Premium’ plan.
The email deliverability rate — the percentage of e-newsletters sent that successfully reach your subscribers’ inboxes — is obviously an important thing to look at when choosing an email marketing tool.
Not all email marketing providers are that transparent about their deliverability rates; but Getresponse seems reasonably open about this, with this to say about it on their website:
Getresponse Email deliverability depends on many factors, including the content of your messages, the deliverability rate could vary for each mailing. Based on my experience with this email marketing I’m proud to say Getresponse’s overall deliverability rate currently stands at 99%.
Meanwhile, you are going to have to take the company’s word for this, but assuming it’s true, it’s a good deliverability rate and inspires confidence that the vast majority of emails you send in a Getresponse email campaign will reach their intended recipients.
Furthermore, Getresponse actually gives you the deliverability rate of each message on your email analytics — this is something I haven’t encountered on competing products’ metrics. A thumbs up for this.
Finally, Custom DKIM — an authentication technique designed to enhance security for the senders and receivers of email — is also available on all Getresponse plans. This can further improve deliverability.
In the light of the new GDPR (General Data Protection Regulation) rules, email marketing got a bit more complicated, because there are stricter rules about what constitutes consent to receive e-newsletters (and requirements about how that consent is logged).
Getresponse is to be commended for providing users with clear information about what their GDPR responsibilities are, along with special GDPR fields that make it easier to log consent and comply with the regulations.
However, an area where Getresponse could do better on the GDPR front involves logins. Unlike rival Mailchimp, the login process does not involve two-factor authentication, where a user is granted access only after successfully presenting two or more pieces of information — i.e., a password and a code sent via SMS.
Given that data security is a key aspect of GDPR, it would be good to see this functionality introduced as soon as possible.
And, as discussed above, the landing page feature is not GDPR compliant if you plan on using a Facebook pixel in conjunction with it.
So all in all, whilst you can definitely capture data with Getresponse in a GDPR compliant way, there’s a bit of room for improvement.
Ease of use/interface
On the whole, Getresponse is pretty straightforward to use. Its interface was redesigned recently, and it’s now, generally speaking, an uncluttered and intuitive affair.
It’s certainly easy enough to do all the basics in Getresponse: import contacts, create an email campaign, set up autoresponders, and check statistics. In particular, and as mentioned above, segment management is excellent.
And when it comes to Getresponse’s more advanced features, like its marketing automation tools, the learning curve isn’t too steep.
However, Getresponse’s form designer and landing page creator tools could benefit from a bit of an overhaul unlike most features of the product, they haven’t been improved much as part of the interface revamp. They could be more user-friendly.
In terms of how the Getresponse interface stacks up against those of its competitors, I would argue that Campaign Monitor is a bit more user friendly and that the Mailchimp interface features a cleaner design. Aweber’s interface probably comes closest in terms of look and feel.
Traditionally, Getresponse main usability failing involved its email editor: it was clunky and buggy.
However, the new version of the email creator has improved things considerably. It’s got a cleaner, more intuitive drag and drop interface; it doesn’t crash, and it is easy to use. It’s probably not quite as good as those offered by some competing apps, but it’s perfectly acceptable.
Up until very recently, Getresponse customer support was amongst the most comprehensive available for email marketing tools: the company offered phone support alongside live chat support, email support, and various online tutorials/resources.
Sadly, the phone support has now been discontinued (unless you’re on the enterprise level “Max” plan). Instead, you’ll have to use live chat (24/7) or email support.
The email support provided by Getresponse is available in 8 languages, which is commendable. These are English, Polish, German, French, Spanish, Italian, Russian, and Portuguese.
In terms of the quality of Getresponse customer service, any experience I’ve had of the live chat has been really good, and I haven’t had to wait very long at all to chat with an agent.
My experience of email support hasn’t been quite as good. A bit more to-and-fro has been necessary to get my queries addressed properly. And it’s been a much slower process.
But overall, I’ve been happy with the quality of support.
Pros and cons
Pros of using Getresponse
- It’s pretty user friendly.
- So long as you are happy to use a ‘Basic’ plan, Getresponse is cheaper than many of its key competitors (in certain cases, significantly so) whilst offering just as much, if not more functionality as them.
- The discounts you receive when paying upfront for one or two years of service are extremely generous; you’ll be hard-pressed to find similar discounts from key competitors.
- You get really advanced features when it comes to marketing automation.
- Its flexible approach to data segmentation makes list management really straightforward; it outshines many competing products on this front.
- Getresponse’s webinar functionality is great, and a genuine USP I haven’t come across this functionality on similar products.
- Its ‘Conversion Funnel’ feature is potentially useful for small businesses who want to manage all aspects of their social media ads, sales funnels, and e-commerce activity under one roof.
- Its reporting features are comprehensive.
- Getresponse is transparent about deliverability rates, publishing figures on its website, and providing deliverability statistics for the e-newsletters you send.
- All Getresponse plans come with a useful (if fiddly) landing page creator that facilitates A/B testing — something that could potentially save you a lot of money.
- Custom DKIM is provided on all plans.
- Support is provided in a wide variety of languages.
- It integrates nicely with Google Analytics and other metrics tools.
- With the exception of adequate cookie consent features on its landing pages, it’s pretty good when it comes to meeting GDPR requirements.
Cons of Getresponse
- The drag and drop interfaces for creating landing pages and forms are a bit fiddly and need improvement.
- Although you can use the Facebook pixel with Getresponse’s landing page feature, you can’t do so in a GDPR compliant way.
- Improvements could be made to how data capture forms work so that users have the option to switch them on or off on mobile devices.
- There’s no 2-factor authentication at login.
- There’s a hard limit of 500 webinar attendees.
- No phone support is provided (unless you’re on a “Max” plan).
- Quite a lot of the integrations for Getresponse involve a third-party syncing tool like Zapier.
Bottom Line (Conclusion)
Now that you have read all the in-depth review of comparative points of GetResponse, I will give my verdict.
All in indication, Getresponse represents one of the more cost-effective ways to host and communicate with an email database that’s priced competitively in its marketplace. It’s also one of the more interesting products of its kind, in that it provides email marketing, automation, landing pages, e-commerce, sales funnels, and webinars all under one roof.
I’ve been particularly impressed by Getresponse’s webinar functionality, its feature-packed, and amazingly good value for what it is.
Based on my experience with this awesome email marketing service, I strongly recommend you give it a try because ) If you want email responses then GetResponse!.
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